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The 5-Day Business School

Objective

This course provides an overview of latest management thinking across the spectrum of business functions. It provides an ideal way for busy executives and managers to get to grips with current business theories and techniques in a concentrated timeframe.

The course would appeal to those who feel they need to update their skills or who are moving from a functional to a general management role and therefore require exposure to other business disciplines. It would also appeal to individuals (or employers) who would like an insight as to what they could expect from a formal business school course leading to awards such as an MBA.

For further information, or booking details for this course, please email us at MEC.Courses@mecservices.co.uk.  or telephone 01502 512814.

The emphasis of the course is on how management theory can be applied in practice meaning that attendees can bring immediate business benefits to their organisation. This course compliments our Introduction to Management workshop for new managers and can form part of a general management development programme.

Please note that due to the concentrated nature of this course and the importance of the evening sessions it is critical that attendees are residential throughout the whole course.

Understanding Strategic Management
Introduction
  • Understanding the Purpose of Strategy.
  • Identifying the Sources of Strategy.

Establishing Missions, Values, and Objectives:

  • Visions and Missions
  • The Business of Values
  • Strategies and Objectives
Analysing the External Environment:
  • Conducting a PESTLE Analysis
  • Using the 5 Forces Model
 Analysing the Internal Environment:
  • Conducting a SWOT Analysis
  • Portfolio Analysis - The BCG Matrix
  • Life Cycles
  • The Value Chain
  • Resources and Competencies
  • Stakeholders

Selecting Strategies in a Complex Environment

  • Chaos and Complexity
  • Creating Strategy in a Turbulent World
  • Matching Strategies to Market Conditions
  • Evaluating Strategies
  • Scenario Planning

Implementing Strategies:

  • Cascading objectives from top to bottom

  • Measuring Performance.
    The Balanced Business Scorecard.
    The EFQM Model

  • Adapting strategies to change

Mergers, Alliances, and Acquisitions


Review of the gurus:

  • Core Competencies
  • The Excellence Concept

Understanding Managing Information
Introduction

  • Understanding the Technology

Information Systems Strategies


Assessing Strategic Value


Gaining Competitive Advantage

 Managing the Systems Function:
  • People, Organisation, Technology
  • The Service Management Approach

Management Support Systems

 

Security and Privacy of Information.

Technology Horizons

Understanding Finance

Introduction

  • Finance; Science or Art?

Financial and Management Accounts

 

Company Reports and Ratio Analysis

 Activity Based Management.

Economics:

  • Economic Concepts
  • Macro and Micro Economics
  • International Considerations
  • The Euro
 Capital Investments:
  • SVA / EVA / DCF
Managing Risk

Understanding Markets

Introduction:

  • Marketing vs. Selling

Analysing the Customer.

  • The Marketing mix (The 4 Ps)

Analysing the Market:

  • Analysis of Competitors

  • Segmentation

Product v. Services Marketing

  • Concepts of Service Quality

  • Measuring Service Quality

  • Service Recovery

Global Marketing


Technology and Marketing.

  • E-Commerce

  • Business Models for the New Landscape

  • Implementation Considerations


Managing the Customer

  • Relationship Marketing

  • One-to-One Marketing

CRM (Customer Relationship Management):

  • Gaining the Customer's Trust and Permission

  • Implementing CRM

Marketing Ethics.

Understanding Culture / Change and Organisation Management

Introduction

 

  • What is culture?

  • Why do we need to manage change?

 

Culture

  • Cultures in practice

  • International Considerations

Understanding People at Work

 

  • The Human Relations School

  • How People Cope with Change

Leadership / Leadership Styles
Mentoring


Teams and Virtual Teams

 

Change

  • Selecting the Appropriate Change Strategy

  • Preparing the organisation for change

  • Managing the Change Process

  • Downsizing / Rightsizing


 The Learning Organisation:
  • Peter Senge and The Fifth Discipline
Knowledge Management:
  • What is Knowledge Management?
  • Strategic Issues
  • Tools and Techniques
Training and Investing in People

Understanding Operational Management
Introduction
  • Efficiency V. Quality
  • Goods and Services

Research and Development

  • Value Analysis / Value Engineering
 Operations
  • Process Mapping
  • Capacity and Scheduling
  • Production Systems
  • Supply Chain Management

Quality

  • Quality Management
  • TQM
 Outsourcing

Benchmarking

Business Process Re-engineering


Project Management

  • Introduction

  • Definition of projects

  • Project Methodologies

  • Managing Projects

Putting the 5 Day Business School to Work
Course Review.
 Spheres of Influence.
 Managing Upwards.

The 5 Day Business School - Course Programme and Costs

1) Public Course

a) Programme: Sunday Evening
Registration and Introduction 7:00 pm - 9:00 pm
Monday to Thursday
Morning Session 9:00 am - 1:00 pm
Lunch 1:00 pm - 2:00 pm
Afternoon Session 2:00 pm - 5:30 pm
Evening Session 7:00 pm - 9:00 pm
Friday
Morning Session 9:00 am - 1:00 pm
Lunch 1:00 pm - 2:00 pm
Afternoon Session 2:00 pm - 5:30 pm

Please note that all times from Monday to Friday may vary. Evening Sessions from Monday to Thursday are used for team exercises based on the day's subject matter including the preparation of a presentation for the following morning.

b) Course Cost: £1,999 per delegate (+ VAT) N.B. Course cost includes accommodation (Sunday Night to Thursday Night) and all meals, starting with and evening buffet on the Sunday to lunch on the Friday; refreshments and all course materials are also included. 

c) For further information, or booking details for this course, please email us at MEC.Courses@mecservices.co.uk.  or telephone 01502 512814.

2) In-house course

a) Programme: Details to be agreed between your company and MEC Services

b) Course Dates: Most courses are usually available within 4 weeks after agreement on the programme content

c) Cost of Standard Course: 1 - 5 Attendees £7,895 (+ VAT), 6 - 10 Attendees £10,995, 11 - 15 Attendees £14,995 

d) We offer a range of discounts, subject to certain conditions, for small and medium sized businesses on in-house courses

N.B. These prices assume that you will be bearing the cost of the course venue and excludes all attendee meals and accommodation; however, it does include all course materials and Course Director's expenses. Please note that if you require major tailoring of the course to meet your company's specific requirements we may have to agree some additional charge.

We are sorry but our family friendly policy means that we are unable to offer courses in August.

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